Vtiger

The open source CRM you can rely on.

Present’s expertise, wherever you may be

Vtiger is a complete and reliable open source CRM which offers numerous possibilities. It is supported by a community of tens of thousands of businesses, hundreds of thousands of users and countless developers and partners.

Equipped with dozens of application modules and tools and translated into dozens of languages, today, Vtiger is the most flexible and powerful open source CRM available for businesses, with over 5 million downloads. And it is easy to use.

e-Soft, which has become part of the Present group, is Vtiger’s official ‘Certified Solution Provider’, with a dedicated CRM team and the implementation of solutions based on this product: and it already has  dozens of satisfied clients. Thanks to its network of 9 locations and more than 1,500 employees, Present is able to guarantee wide territorial coverage, consolidated resources and a wide range of expertise able to meet the needs of all of its clients.

Why choose Vtiger

Vtiger’s open source nature guarantees a number of advantages compared to other accessible solutions: it is a CRM that is free from any chains, but which is complete and versatile.

  • It is vendor independent.
  • It has no license costs.
  • It is available both in the cloud and on-premise.
  • It comes complete with all necessary functions.
  • It is freely customisable.
  • It is international.
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From lead to client

Vtiger enables organisations to manage the entire Customer Journey in a developed way, starting from lead generation to analytics the engagement rate and interactions, through the nurturing of leads, ongoing sales and after-sales support phases.

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Extensible and integrable

Vtiger’s capabilities can be expanded along four directions, through which they can expand the CRM footprint within the organisation.

ERP

– Client dashboard.
– Price lists.
– Orders.
– Invoices.

Office Automation

– Mail.
– Calendar.

Social network

– Facebook.
– WhatsApp.
– LinkedIn.

Reporting & Analytics

– Internal charts and reports.
– Geomarketing tools.
– DataScope Web Analytics.
– Microsoft Power BI.

The ideal combination

Companies can maximize the value expressed by Vtiger CRM by supporting a Business Process Management (BPM) and Document Management System (DMS) solution.

Business Process Management

Set up a workflow once and use it forever: automate trivial tasks like sending an email or an SMS, create a task, change an entity’s status, specify conditions and activation actions, and let Vtiger do the rest.

Document Management System

Associate documents or other types of files to any type of entity (customers, opportunities, offers, tickets, projects) and store them on the CRM server or on the Cloud (for example, Amazon’s S3 Storage Services).