SECTORS
Energy & Utilities
The Present offer of services and solutions dedicated to the Energy and Utilities sector
What we do
Present has always been available with its solutions for main players of the Energy market, having developed applications for specific needs like monitoring and the management of the internal network. The Present solutions improve effectiveness of Incident Management, Service Request Management, Problem Management and Automation processes.
IT management and monitoring
Besides application projects, Present provides significant system services, focusing on IoT and sustainability issues. Among the monitoring services for structures and plants Present provides static structural monitoring, dynamic monitoring, and visual control services. Present also provides solutions for Energy operators to improve the Contact Center platform management by adapting Business Intelligence software platforms, as well as overall IT infrastructure management through governance services, first and second level operational management and H24/7 control rooms.
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Success stories
The client is an Italian Electricity and Gas multinational.
